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Am I charged for creating or submitting claims. If its submitting am I charged for correcting and resubmitting




  • Official comment

    Hi there, Michelle. 

    SimplePractice charges .25 cents per electronically-submitted claim and can contain up to six sessions per claim form- this includes any resubmissions to a payer. 

    If you ever want to see what claims have recently been filed within a specific time frame, I always recommend checking out the Electronic insurance claims report in your Insights tab. I also suggest taking a look at the Insurance processing fees report from the same page to see how many claims have been filed within a specific time frame and how they have impacted your billing. 

    Let me know if you have any questions about this. 

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  • Tim Donahoe

    Why am I suddenly being charged per claim when unlimited claims were allowed with my plan when I signed up?

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  • Gillian

    Hi Tim, I'd be happy to help. All SimplePractice customers receive a free 30-day trial, during which they can submit unlimited claims for free. After your 30-day trial ends, you'll be charged 25 cents per submitting claim. 


    If you find that you're submitting a lot of claims, you can reduce your per-claim fee by purchasing a Claim Filing Package under My Account > Settings > Subscription Information. Here are the different packages available: 

    Pay as you go: 25¢/claim
    25 Claims: $6/month (works out to 24¢/claim)
    50 Claims: $11.50/month (works out to 23¢/claim)
    100 Claims: $22/month (works out to 22¢/claim)
    200 Claims: $42/month (works out to 21¢/claim)
    400 Claims: $69/month (works out to 17¢/claim)
    Electronic claim filing usage exceeding the number of claims included in your selected package will be charged 25¢/claim

    Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help.

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