Appointment Reminders for Couples and Families - Minors
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Our practitioners want couples and families kept together, under one record, in SP. This has presented a difficult situation for appointment reminders. Sometimes, when a couple checks out, they may make as many as three different appointments, one for the wife, one for the husband and one as a couple. So, there's no way, to my knowledge, to simply toggle off the appointment reminder for one of the individuals in the couple. Anybody else deal with this? How do you handle that situation. Same question for family therapy when different people in the unit come in for multiple, separate sessions.

Secondarily, for minor clients, who are 16 and older, who gets the appointment reminder? The minor or the parent or both?

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    Mike

    Hi Kimberly,

     

    In the current functionality of SimplePractice, it's best to add each family member as a separate client in your account in order to ensure that each receives the correct individual reminder when appropriate. 

     

    You can connect couples appointments using the couples appointment feature when they are seen together and they will receive their own appointment reminders when scheduled separately: Creating couples appointments

     

    When families are scheduled for a group appointment, it's best to schedule simultaneous individual appointments: Creating group and family appointments

     

    In the case of minor clients, you can select which phone number you would like reminders to be sent to from their Client Info settings:

     

     

    Our Product Team are developing a feature that will enable you to connect families and groups together. You can find more information about this feature and track our development progress on the Product Roadmap: SimplePractice Product Roadmap

     

    Please let us know if you have additional questions and we'll be happy to help.

    Hi Kimberly,

     

    In the current functionality of SimplePractice, it's best to add each family member as a separate client in your account in order to ensure that each receives the correct individual reminder when appropriate. 

     

    You can connect couples appointments using the couples appointment feature when they are seen together and they will receive their own appointment reminders when scheduled separately: Creating couples appointments

     

    When families are scheduled for a group appointment, it's best to schedule simultaneous individual appointments: Creating group and family appointments

     

    In the case of minor clients, you can select which phone number you would like reminders to be sent to from their Client Info settings:

     

     

    Our Product Team are developing a feature that will enable you to connect families and groups together. You can find more information about this feature and track our development progress on the Product Roadmap: SimplePractice Product Roadmap

     

    Please let us know if you have additional questions and we'll be happy to help.

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    Diana Herrington

    For a minor client whose parents are divorced, is it possible to send appointment reminders to both parents?  The minor is the client but both parents want to be notified when the minor has an appointment. 

    For a minor client whose parents are divorced, is it possible to send appointment reminders to both parents?  The minor is the client but both parents want to be notified when the minor has an appointment. 

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    Cynthia Manuel-Shah

    I have a minor whose parents are divorced. Each parent wants their own consent forms. How can I send consent forms to each of them through the portal separately? Additionally one parent is financially responsible for the sessions. Is there a way to tie billing and invoices to the email of one parent, vs. having it sent to client or/and parent #2?

    I have a minor whose parents are divorced. Each parent wants their own consent forms. How can I send consent forms to each of them through the portal separately? Additionally one parent is financially responsible for the sessions. Is there a way to tie billing and invoices to the email of one parent, vs. having it sent to client or/and parent #2?

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    Socrotiff Michael

    How to add a minor Client who does not have an email address and uses a parent email address who is a current client as well?  They do not have an additional email address.  Also, how to have both parents sign the informed consent?  Thank you!

    How to add a minor Client who does not have an email address and uses a parent email address who is a current client as well?  They do not have an additional email address.  Also, how to have both parents sign the informed consent?  Thank you!