Our practitioners want couples and families kept together, under one record, in SP. This has presented a difficult situation for appointment reminders. Sometimes, when a couple checks out, they may make as many as three different appointments, one for the wife, one for the husband and one as a couple. So, there's no way, to my knowledge, to simply toggle off the appointment reminder for one of the individuals in the couple. Anybody else deal with this? How do you handle that situation. Same question for family therapy when different people in the unit come in for multiple, separate sessions.
Secondarily, for minor clients, who are 16 and older, who gets the appointment reminder? The minor or the parent or both?
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