Space for billing notes on session dates
AnsweredIt would be very helpful to me as a biller to have space with the session dates in which to write notes about insurance details, etc in addition to the administrator note section on the top of each client's billing page.
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Here is a suggestion of what we do in our practice:
As the office manager and admin of the Simple Practice account, I have a column on the calendar, and we put the notes in that column next to the time for patient's appointment, we put notes on co pays, or any other special circumstances. It does really help to have them right there for the receptionist to see without having to go into each client account.
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i'm in agreement with Jenna, as a biller, being able to put a note pertaining to a claim/DOS which we may have had to call on, appeal etc, would be extremely helpful. One of the biggest complaints from my clients using SP is that they do not know what we've done with a claim, that is old.putting a note on the admin note makes for one big run on note, that no one reads
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