Skip to main content

Enrollment submitted

Answered
Follow
Chasity Maryland

 

I have submitted enrollment for ERA for multiple insurance companies. They are still saying submitted. How can I check on the status or to see what else I need to complete this process to be able to get ERA's through simple practice? It has been a few months and I'm starting to wonder if I did it right.
0

Comments

14 comments

Date Votes
  • Official comment
    Anne

    Hi Chasity, 

    I’ve reached out to you privately to follow up on your enrollments, as there is some additional information specific to you. Please let me know if you have any other questions by responding to the email thread I have started with you. Thank you. 

    Comment actions Permalink
  • Penny Kittelsrud

    Hi,

    I submitted an enrollment for DMBA (Deseret Mutual Benefits Administration) over 6 weeks ago and have not heard anything.  Is this something you can check on for me?

     

     

    0
    Comment actions Permalink
  • Anne

    Hi Penny, 

    Our team will follow up with you directly via email in order to assist you with your enrollment question. Please reply to the email directly once you receive our follow up message. Thank you. 

    0
    Comment actions Permalink
  • Dominic Foti

    Hello,

    I submitted for "enrollment" with Medicaid of Vermont over three months ago and it still says "submitted." I have contacted Medicaid of Vermont and they say they haven't seen anything come through their system for review. They also say that they cannot assist me with setting up electronic claim billing through Simple Practice and that someone from SP will have to assist with this.

    Note: I haven't had this issue with BCBS or other insurance companies.

    Can someone please contact me directly to troubleshoot this issue?

    Thank you,

    Dominic Foti

    1
    Comment actions Permalink
  • Gillian

    Hi Dominic, we'd be happy to help. Our team will reach out to you privately to assist. 

    0
    Comment actions Permalink
  • Jennifer Elkins

    All of my enrollments except BCBS, SC Medicaid and SC Medicare have come through very quickly.  These three are going on 12-14 weeks.  How can I check to see what is wrong?

    Jennifer Elkins

    0
    Comment actions Permalink
  • Anne

    Hi Jennifer,

    Our team will follow up with you directly via email in order to assist you with your enrollments. Please reply to the email directly once you receive our follow up message. Thank you. 

    0
    Comment actions Permalink
  • Nadia Siddiqui

    Cigna says you can submit claims and the last column shows enroll. Do I have to enroll first or can start submittting claim. I am in network with Cigna already through other clearing house.

    Please let me know so I can submit claim through SP.

    Thanks

    Nadia 

     

    0
    Comment actions Permalink
  • Gillian

    Hi Nadia, happy to help. Cigna requires enrollment for Payment Reports (electronic EOBs that tell SimplePractice how much you got paid and for which sessions). Cigna does not require enrollment for claim filing, though. I'd recommend enrolling in Payment Reports today, then filing your claims. Your Payment Report enrollment will take approximately 8-10 weeks to process. 

    0
    Comment actions Permalink
  • Christin Guilder

    I submitted my enrollment for VT Medicaid and it still says "submitted." How long should I anticipate this approval process to be?

     

    Thank you!

    0
    Comment actions Permalink
  • Ashley Demers

    Hello, 

    It has been several weeks since I submitted my enrollments for insurance payers. I am wondering if I did something incorrectly? Also, If i file claims electronically without payment report enrollments approved, will I still get paid? and How so ?

    Thanks! Any help appreciated!!

    Ashley

    0
    Comment actions Permalink
  • Sarah Kamdar

    Hello, it has been around 8 weeks I believe since I submitted enrollment and when I log into the EDI system, it shows that my clearinghouse has been changed to that that Simple Practice uses but it does not reflect that in my settings. Can I somehow check on whats happening? 

    0
    Comment actions Permalink
  • Julie Snowball

    I submitted the enrollment for Tricare West but it still shows "submitted" was it done right or is there something else I need to do? 

     

    Is there a way to get an update on this?

    0
    Comment actions Permalink
  • Gillian

    Hi everyone, I'd be happy to help. Your enrollment will stay in the "Submitted" status until it has been either Accepted or Rejected. It takes approximately 8-10 weeks to process an enrollment to submit claims or receive Payment Reports in SimplePractice.

    You can check on the status of your enrollment by reaching out to the SimplePractice Success team directly through the ? bubble - if you find that your enrollment hasn't changed status after 8 weeks, please let us know via Chat or email and we'd be happy to look into it.

    Because enrollments are specific to your account, I'm going to close this Forum post for comments now. Please reach out to the Success team directly if you would like assistance with your enrollments. 

    0
    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post