I have claims to Anthem that have been in the accepted phase for up to 17 days. Is that typical? What is the usual turn around time for claims billed to Anthem?
Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding.