Insurance claims
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I have claims to Anthem that have been in the accepted phase for up to 17 days. Is that typical? What is the usual turn around time for claims billed to Anthem?

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    Gillian

    Hi Carroll, I'd be happy to help. Insurance payers pay claims on different schedules depending on the payer. Can you clarify what state you're in, and whether you've reached out to the payer to check in with them regarding the unpaid claims?

    Hi Carroll, I'd be happy to help. Insurance payers pay claims on different schedules depending on the payer. Can you clarify what state you're in, and whether you've reached out to the payer to check in with them regarding the unpaid claims?

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    Sherry Toler

    Hi. I am trying to change the first two claims on a client's billing section from self-pay to insurance. The client has insurance, these 2 appointments have not gone toward her deductible and they should have. There is no edit button on the billing section for these two particular claims like there are the rest of them, for me to change it to insurance. These were from May and June 2019. This is very frustrating. I also cannot send a help desk ticket. Someone please help me. 

     

    Thank you, 

    Kathryn Jackson - Office Manager 

    Sherry Toler Counseling, LLC 
    Kathryn@officemanager.business 

    Hi. I am trying to change the first two claims on a client's billing section from self-pay to insurance. The client has insurance, these 2 appointments have not gone toward her deductible and they should have. There is no edit button on the billing section for these two particular claims like there are the rest of them, for me to change it to insurance. These were from May and June 2019. This is very frustrating. I also cannot send a help desk ticket. Someone please help me. 

     

    Thank you, 

    Kathryn Jackson - Office Manager 

    Sherry Toler Counseling, LLC 
    Kathryn@officemanager.business 

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    Gillian

    Hi there, I'll have a member of my team reach out to assist with this today.

    Hi there, I'll have a member of my team reach out to assist with this today.

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    Holly Graham

    Hi I have a claim that had been in the accepted phase for 31 days now and was wondering why it is taking so long to be paid?

     

     

    Hi I have a claim that had been in the accepted phase for 31 days now and was wondering why it is taking so long to be paid?

     

     

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    Gillian

    Hi Holly, have you had a chance to reach out to the insurance payer regarding the delay?

    Hi Holly, have you had a chance to reach out to the insurance payer regarding the delay?