Someone posted this yesterday:
"Several clients received confirmation texts with the wrong time, despite their appointment times being correct in the calendar. They are for today at 2PM EST and the text reminders said 11AM. Is there a glitch in the system?"
Simple Practice response indicated that it was resolved but today (6/26) I have had clients showing 3 hours early for their appointments due to these faulty reminders despite the times being correct in my Simple Practice calendar. This does not appear to be resolved- could this please be looking into and fixed again. Thanks!