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How do I get my paid claims transferred to by bank account?

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5 comments

  • Gillian

    Hi Vasily, I'd be happy to help. SimplePractice doesn't see or touch the money you receive from insurance payers - you'll receive a check in the mail or a direct deposit, depending on how the insurance payer typically pays you. SimplePractice's Payment Reports simply notifies you when claims have been paid, with the payment amount. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help. 

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  • Diana Magana

    Vasily, I am new to electronic billing and have the same issue-- Did you ever get this resolved? I am so concerned!!! 

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  • Ashley Donovan

    Hi, I am having the same issue. I was informed that Medicare claims have been paid and have a payment reference/acct wire number; however have not seen monies deposited into my account. How can this be resolved?

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  • Gillian

    Hi Ashley and Courtney, SimplePractice does not see or touch the funds you receive from insurance payers. To follow up on a missing payment from an insurance payer, we recommend reaching out to the payer directly. 

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  • Gay E. Garner

    How do I find my payments and transfer them to my bank. How do I find my payments to pay my taxes?

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