How do I get my paid claims transferred to by bank account?
Answered

I keep getting notices that my insurance claims were paid but it's just numbers on my screen. 

Am I supposed to receive a check in the mail? Or can I electronically transfer the paid claims to my bank account from my Simple Practice account?

4 comments

  • 0
    Comment actions Permalink
    Avatar
    Gillian

    Hi Vasily, I'd be happy to help. SimplePractice doesn't see or touch the money you receive from insurance payers - you'll receive a check in the mail or a direct deposit, depending on how the insurance payer typically pays you. SimplePractice's Payment Reports simply notifies you when claims have been paid, with the payment amount. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help. 

    Hi Vasily, I'd be happy to help. SimplePractice doesn't see or touch the money you receive from insurance payers - you'll receive a check in the mail or a direct deposit, depending on how the insurance payer typically pays you. SimplePractice's Payment Reports simply notifies you when claims have been paid, with the payment amount. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help. 

  • 0
    Comment actions Permalink
    Avatar
    Sunnie S. King

    Vasily, I am new to electronic billing and have the same issue-- Did you ever get this resolved? I am so concerned!!! 

    Vasily, I am new to electronic billing and have the same issue-- Did you ever get this resolved? I am so concerned!!! 

  • 0
    Comment actions Permalink
    Avatar
    Ashley Donovan

    Hi, I am having the same issue. I was informed that Medicare claims have been paid and have a payment reference/acct wire number; however have not seen monies deposited into my account. How can this be resolved?

    Hi, I am having the same issue. I was informed that Medicare claims have been paid and have a payment reference/acct wire number; however have not seen monies deposited into my account. How can this be resolved?

  • 0
    Comment actions Permalink
    Avatar
    Gillian

    Hi Ashley and Courtney, SimplePractice does not see or touch the funds you receive from insurance payers. To follow up on a missing payment from an insurance payer, we recommend reaching out to the payer directly. 

    Hi Ashley and Courtney, SimplePractice does not see or touch the funds you receive from insurance payers. To follow up on a missing payment from an insurance payer, we recommend reaching out to the payer directly.