Secure messaging read receipts
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Do client's get read receipts when you read the secure message they have sent you?

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    Gillian

    Hi Ashley, I'd be happy to help with your question. Clients do not see read receipts when you read their Secure Messages. However, you do see when the client has read messages you've sent to them. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help. 

    Hi Ashley, I'd be happy to help with your question. Clients do not see read receipts when you read their Secure Messages. However, you do see when the client has read messages you've sent to them. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help.