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Emails about insurance Claim

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5 comments

  • Yorick Wijting, PT, DPT

    Just noticed the same thing. Very inconvenient!

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  • Gillian

    Hi Tracy and Yorick, we're looking into this now - I'll keep you both updated! 

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  • Gillian

    Hi Tracy and Yorick, we've released an update that will include details in claim update emails - future claim update emails will contain the same information they always have. Thanks for posting.

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  • Jeannie Ehrenberger

    Is there any way to turn this feature off and not get the emails?

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  • Ruth

    Hi Jeannie - There isn't a way to stop receiving emails that update you on claims' statuses. However, you can sort your email inbox so that emails like this are all filtered into a separate file in your email. There are different ways to filter your emails depending on your email provider, I recommend doing a quick Google search to find out how to do this with your email provider. 

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