How do I account for balances due that cannot be recovered? I want to keep track of what is owed (in case the client surfaces again in the future), but I don't want the balance due to continually show up in my list - nor do I want it to impact my annual accounting. I'm not sure how to handle this issue.
Similarly, when an insurance claim is denied, how is the unpaid session fee handled from an accounting standpoint in SP?
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