Missing checks from insurance?
Answered
BCBS/Regence approves claims and sends me checks. I know checks are supposed to come. However, I can't figure out how to confirm/keep track that I actually received that check in the mail. The mail system in my area is known for losing things all of the time so I need to be able to check off that I received the check. How do I do this?
The other companies are fine as I have to manually input that I received payment for that client from the EOB that I receive. BCBS does all that manually and just sends a check, which is great. Just need to be able to put a check mark next to the check number so I can make sure I received the check.
-
Hi Meghan, I'd be happy to help with this. SimplePractice doesn't currently have a feature that allows you to check off when you received a check. You may want to track whether checks have been received from this payer outside of SimplePractice. Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help.
-
Is this something Simple Practice will update? Otherwise I am going to stop payment reports bc it was my failsafe for receiving a check. If I keep an outside method, I still have to spend tons of time reconciling it to my Simple Practice account. Before payment reports I could look at billing and see if I received the payment as I added it when I received it. This is too time consuming.
-
Hi Katie, while we may implement this enhancement in a future update, we don't have immediate plans to add it. If you'd prefer to unenroll from Payment Reports and enter your payments manually, you can reach out to the Success team via the ? bubble in your account and we'd be happy to cancel your Payment Report enrollments.
Please sign in to leave a comment.
Comments
3 comments