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Setting appointment times

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Karen Luley

Is there a way to change settings so I don't have to scroll through minute-by-minute when scheduling an appointment? For example, if I am scheduling an appt at 10:30 and the pop-up window comes up as 10:00am, I have to hit the arrow button 30 times to get it to change to 10:30. I'd like the option of either 5, 10, or 15-minute increments, because who really schedules an appointment at 10:01 anyway?

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  • Gillian

    Hi there, I'd be happy to help with this. If you'd like to change the time that the appointment starts, you can simply type in the appointment start time in the highlighted area in the below screenshot: 

    There's no need to use the arrows if you'd prefer not to - the text box that contains the appointment time is editable, so you can type directly into it. 

     

    Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help.

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  • Kurt Amos

    Can the calendar start at 8:00am and have the time set for an hr not 50 min?

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  • Kurt Amos

    Also can a client set up their own profile online or do we have to initially add them?

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  • Gillian

    Hi Jeffrey, happy to help with your questions. To adjust the times displayed on your Calendar, visit My Account > Settings > Calendar. To adjust the duration of your default service from 50 minutes to 60 minutes, visit My Account > Settings > Billing and Services > Services, click the name of your default service, change the duration of the service, and click Save.

    At this time, the SimplePractice team is unable to advise as to which CPT codes should be used to bill for which services. I'd recommend reaching out to the insurance payer you're billing to confirm the correct code for this service. 

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  • Gabrielle Lawrence

    set up appointments on calendar

     

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  • Robin Ruth

    I would like to schedule a 75 minute appointment, which would be a 50 minute basic appointment and a 25 additional appointment. How do I manage this?

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  • Ayelette

    Hi Gabrielle and Robin,

    I see that you both have been working directly with our Customer Success team to get your questions resolved.

    As a reminder for all, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark icon on the lower right of your SimplePractice account > clicking Get Help. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

    Although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. Thank you all for acting as resources for each other in the meantime. 

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  • Sandra Goyco

    Following the same thought as someone asked... How can I set it up so when I click on a particular block, the session would begin at the top of the hour without having to move any arrows or re-typing... There must be a way to avoid having to re-type each time... 

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  • Ruth

    Hi Sandra - On the Calendar grid, each line represents a new hour, if you click on the line, you should get an appointment start time that's at the top of the hour. If you're slightly off, you can highlight the minutes and type in "00," pictured here: 

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  • Randy Hyde

    Is there a way to see just the open appointments on the calendar? Rather than going through each time slot.

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  • Ruth

    Hi Randy, not at this time, but you can always create a Test Client for yourself and use your Client Portal to login as them. From here, you can click Request Appointment and see all your Availability from your clients' perspective. 

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  • JOLENA G. SCHRAEDER

    I want to set up my own appointments by client contact. Can you tell me how to do this on Monarch?

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  • Kurt Amos

    Also u never got back to me about the insurance billing code for the Calmare Pain Scrambler Treatment? Can u find this for me?

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