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How to retrieve an unsaved clinical note that was inadvertently deleted while using my IPhone

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    Gillian

    Hi John, I'd be happy to help with this. Currently, there is not a way to recover notes or documentation that were inadvertently deleted. However, you can use the Load Previous Note function to pull the past session's note into your current session's note to quickly make updates and complete your note for the current session. 

    Hi John, I'd be happy to help with this. Currently, there is not a way to recover notes or documentation that were inadvertently deleted. However, you can use the Load Previous Note function to pull the past session's note into your current session's note to quickly make updates and complete your note for the current session. 

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    Vera Roncon

    I just lost an entire report with a single click. Is there no way to make sure all notes are automatically backed up.

    I just lost an entire report with a single click. Is there no way to make sure all notes are automatically backed up.

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    Gillian

    Hi Vera, notes are AutoSaved when you're entering them on your browser. We also recommend using the Save button to save your notes if you need to pause and return to them later.

    Hi Vera, notes are AutoSaved when you're entering them on your browser. We also recommend using the Save button to save your notes if you need to pause and return to them later.

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    Dunia Lobo

    I competed a long form of an assessment and tx plan today with my 5 pm client but I cant find it

    I competed a long form of an assessment and tx plan today with my 5 pm client but I cant find it

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    Gillian

    Hi Dunia, I'd be happy to help. You can find your client's documentation on their Overview page in chronological order.

    Hi Dunia, I'd be happy to help. You can find your client's documentation on their Overview page in chronological order.

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    Jennifer L. Burrell

    PLEASE Help!

    Simple practice deleted the last 13 notes I wrote and saved last week.  What can I do to retrieve them?

    PLEASE Help!

    Simple practice deleted the last 13 notes I wrote and saved last week.  What can I do to retrieve them?

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    Gillian

    Jennifer, a member of our Success team will reach out to you immediately to investigate. 

    Jennifer, a member of our Success team will reach out to you immediately to investigate. 

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    Robin L. Bailey

    Hi. How do I retrieve a note that was autosaved in a note that I was currently working on?

    Hi. How do I retrieve a note that was autosaved in a note that I was currently working on?