BCBS Claims not received by insurer

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Jenny TeGrotenhuis

• November 16, 2019 00:39

Help!  Submitted claims have not been received by insurer.  BCBS of Washington - says they haven't received claims since April - Nov.  for one client.  His spouse on same insurance - claims have been received.  

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  Gillian

  • November 18, 2019 19:56

  Hi Jenny, because this is specific to your account and the client, a member of our Success team will reach out to you privately today to assist. 

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  Crystal Currie

  • April 13, 2020 13:35

  Help! Filed a claim through Simple Practice 20 days ago. BCBS of NC says they have not received the claim.  Simple Practice says the claim in being processed

   

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  Gillian

  • April 14, 2020 00:52

  Happy to help, Crystal. Was the claim submitted to your local BCBS? Claims for any BCBS payer should always be submitted to your state's BCBS. If you submitted this claim to your state's BCBS, and you're still not seeing updates on it, our team would be happy to help. Please reach out through the ? bubble so the Success team can investigate. 

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  Andrea Berger

  • September 22, 2021 18:12

  I have multiple clients with BCBS in which the claims have been sent (up to 3-4 weeks past due now) that have not been processed or BCBS stating have not been received.

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  Heather Thompson MS, LPC, RPT

  • September 22, 2021 22:29

  I’m having the same issue with BCBS Colorado for the whole month of September 

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  Heather Thompson MS, LPC, RPT

  • September 22, 2021 22:31

  BCBS of Colorado have no record of any of my claims submitted through SP for the whole month of September 

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