Help! Submitted claims have not been received by insurer. BCBS of Washington - says they haven't received claims since April - Nov. for one client. His spouse on same insurance - claims have been received.
Please note that due to the circumstances around COVID-19, we are seeing a significant increase in the number of help requests to our Customer Success group and we're working to respond as quickly as possible. We do strongly encourage you to take advantage of all the free resources we have available. Thank you for your patience and understanding.