Sessions not appearing on Superbill
Answered

Hello, I have a client who attended 3 session in October, but when I run the superbill for the month of October, only 1 session is showing up.  I can't figure out why.  We do automatic superbills every month.  The sessions appear in the client window.  Anyone have any ideas?

1 comment

  • 0
    Comment actions Permalink
    Avatar
    Gillian

    Hi Gordon, I'd be happy to help with this. Is there a chance another Superbill containing those dates of service already exists? SimplePractice does not allow appointments to appear on more than one Superbill. You can check to see if the appointments are associated with a Superbill on the client's Billing tab - just use the date range picker to isolate October, then check to see if a bubble that reads "SB ####" appears next to the date range. Click the bubble to open the Superbill.

    Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help. 

    Hi Gordon, I'd be happy to help with this. Is there a chance another Superbill containing those dates of service already exists? SimplePractice does not allow appointments to appear on more than one Superbill. You can check to see if the appointments are associated with a Superbill on the client's Billing tab - just use the date range picker to isolate October, then check to see if a bubble that reads "SB ####" appears next to the date range. Click the bubble to open the Superbill.

    Let me know if you have any additional questions about this, or anything else SimplePractice. I'm here to help.