How do I get my paid claims transferred to by bank account?
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Can someone that has been using the electronic billing service for a while help me figure out how the funds transfer into my bank account? I have enrolled for direct deposit, and I have so many claims showing as paid and yet almost nothing is coming into my bank account... Please Help??

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    Gillian

    Hi Courtney, I'd be happy to help with your question. SimplePractice tracks your claims, and Payment Reports notify you when claims have been paid. However, SimplePractice doesn't see or touch the funds you receive from insurance payers. If you're seeing Payment Reports coming in on SimplePractice, but haven't received any EFT deposits yet, we recommend following up with payers directly.

    Hi Courtney, I'd be happy to help with your question. SimplePractice tracks your claims, and Payment Reports notify you when claims have been paid. However, SimplePractice doesn't see or touch the funds you receive from insurance payers. If you're seeing Payment Reports coming in on SimplePractice, but haven't received any EFT deposits yet, we recommend following up with payers directly.