Can only scheduler and admin approved/deny appointments only?

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Mandisa Jones

• December 17, 2019 05:20

I run a medium size group practice. I’m use another online scheduler. One feature I like is the admin and clinician gets notified of new appointments. Also can only the scheduler /admin approve the appointments and send out intake. Is this possible?

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  Gillian

  • December 17, 2019 19:57

  Hi Mandisa, I'd be happy to help with your question. SimplePractice's Online Booking feature allows clients to request appointments through your website or Client Portal. When a client requests an appointment, that appointment request can be approved by Scheduler Team Members, the Account Owner, and any clinicians who have been granted access to that client. Let me know if this helps with your question, and if I can assist with anything else. 

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  Mandisa Jones

  • December 18, 2019 04:21

  Can we set up for the scheduler to get notification of new client appointment

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  Gillian

  • December 18, 2019 20:17

  Hi Mandisa, certainly. Schedulers are automatically opted-in to receive emails notifying them whenever a client requests a new appointment. 

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  Mandisa Jones

  • August 13, 2021 02:12

  Hello, I asked this question a couple of years ago but I would like like my scheduler to have access to when a new client books an appointment online. We demo this and its not happening 

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