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Mobile app calendar

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10 comments

  • Jack Gershfeld

    Hi Seila, I can not find a way to display it the same way as on desktop. Ideally, this is what I would like to see: See image attached.

    Kindly

    Jack

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  • Sheila Mulvihill, LMFT

    Yes! Is there anyway to get the display format as you have attached above on the mobile app? It is extremely difficult to see availability slots when scheduling and you have have to scroll through day by day.

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  • Jack Gershfeld

    Dear Sheila,

    Looks like we need to encourage SimplePractice to improve calendaring feature. :)

    Kindly
    Jack

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  • Ayelette

    Hi everyone,

    To view the desktop view of your Calendar on a mobile device, we recommend logging in to your SimplePractice account from your mobile device's browser rather than through the mobile app.

    To share feedback about the calendar view in the mobile app, I invite you to add your suggestions to our  Ideas and Suggestions board. Posting and commenting on this board means that members of our Product Team, as well as all members of our Community, have transparent access to review your suggestion. This board is one of our most important resources for understanding which features will have the most value for our community.

    If you're curious, here's more information about how a customer idea can become a SimplePractice feature: Customer feedback: How a customer idea can become a feature in SimplePractice.

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  • Rebecca Johnson Osei

    Agreed! The calendar feature in the app could use much love, unfortunately. I wish it also showed the "availability" blocks. Until it does, I can't even use the feature!

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  • Rosa Salinas

    I logged out of my app and then when I logged back in I was no longer able to view clients, and cannot click on appts on my calendar. Says I need Admin access, I am a solo provider so I have this access on my account. Very frustrating..Anyone know how to fix it??

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  • Moksha Donohue

    Dear SP, we need landscape view in app.  Please.

    Also, why does my keyboard drop off constantly when I’m using the app to take notes? It does not do this on any other website or app.

    Does anyone else have this experience?

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  • Ayelette

    Hi Rosa and Moksha,

    We'd be happy to help you both with your questions. Because they are specific to your accounts, I’ve created help requests on your behalf so that our Success team can investigate this for you further. They’ll be reaching out to you with more information over email.

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  • John Cronin

    The error message says "This account is not eligible to login to the mobile app".  I have full access on desktop version.  Hard to schedule clients when I am out of the office if I cannot see availability of providers.   How do I change settings to gain access?  Thanks

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  • Ayelette

    Hi John,

    We'd be happy to help with this. Because this is specific to your account, I’ve created a help request on your behalf so that a member of our Success team can investigate this for you further. They’ll be reaching out to you with more information over email.

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