CoPayments not deducting when submitting claims
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Under my client's billing information, I added that they have a copayment.  When I clicked "create claim" it populated everything needed to submit to the insurance company, but it does not deduct the copayment.  Do I need to manually put the copayment amount?  Why doesn't it deduct it?  

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    Brian

    Hi Trecia,

    I'd be happy to help with your question. The insurance companies assume that the copay is being paid up-front, so they are only concerned with the total session fee being billed for the date of service.

    Please let me know if you have any additional questions, and I’ll be glad to assist you.

    Best,

    Hi Trecia,

    I'd be happy to help with your question. The insurance companies assume that the copay is being paid up-front, so they are only concerned with the total session fee being billed for the date of service.

    Please let me know if you have any additional questions, and I’ll be glad to assist you.

    Best,