I just began using simple practice. I have not billed or submitted any claims to insurance yet on simple practice. I am just trying to get to know the software. I currently have a billing person who submits my visits to insurance companies and who also sends out bills to my clients. I thought I was being smart and proactive and I signed up for remittance information as well as enrolling with a few insurance companies on Simple Practice. I did not realize that this would turn off my billing persons ability to see remittances from insurance companies on availity.
I also still have not found any information on how I can view insurance remittance information on simple practice? Further, since I have not billed insurances through simple practice yet, will simple practice pull down remittance information from all clients that are being billed through various insurances outside of Simple Practice? Right now I have no idea how to access remittance information and who I would even call or email to get this information.
All help is much appreciated. I don't even know where to start right now.