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Trying to find EIN for Stripe

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5 comments

  • Ayelette

    Hi Courtney,

    I'm glad we were able to resolve your question through our email support process. Feel free to let us know if you have any further questions.

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  • Kristin Hocker

    I'm trying to submit claims, but the site keeps telling me I need to update information. It sends me to a box where I'm asked for my EIN. When I enter my EIN it tells me that verification failed and asks me to re-enter it. I only have one EIN, and it won't accept my SSN, either. I am at a standstill due to this issue. I have been attempting to contact someone for two weeks, with no answer. Please help!!

    -1
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  • Ayelette

    Hi Kristin,
    We'd be happy to help with this. Because this is specific to your account, I’ve created a help request on your behalf so that a member of our Success team can investigate this for you further. They’ll be reaching out to you with more information over email.

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  • MaryStef Antrobus

    I can not find where it asks for my EIN.

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  • Ayelette

    Hi MaryStef,

    Because this is specific to your account, I’ve created a help request on your behalf so that a member of our Success team can investigate this for you further. They’ll be reaching out to you with more information over email.

    For future reference, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark icon on the lower right of your SimplePractice account > clicking Get Help. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

    Although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. Thank you all for acting as resources for each other in the meantime. 

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