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Creating Multiple Services




  • Official comment

    Hi Alexander,

    I hope you've been having an amazing Friday. You're correct that each service needs a unique code. If you're not billing insurance, then you can create any code you'd like, for example 0000, 0001, etc.

    This will allow you to create multiple service types for clients to book. If you are billing insurance, then you will need to use the code required by the payer and any required add-on codes. Here is our guide for Creating and using service codes and products

    Please let me know if you have any other questions about this.

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  • Erica Blystone

    Can I make a request to change this? I'm out of network but most clients submit for out-of-network reimbursement and a made-up code won't be reimbursed. I know other platforms allow you to use a code for different services so I don't think it's illegal...

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  • Ayelette

    Hi Erica,

    You can search for existing CPT codes by going to Settings > Billing and Services > Services > clicking Add New Service > beginning to type an existing code number into the Service field, as shown below.

    If you'd like to create a service that does not already exist, you can then create a new code sequence for that service. In this case, you'll need to use a code that is not already assigned to an existing CPT service.

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  • Gretchen A. Carrillo, MFT

    Hi This is a helpful workaround but it is TEDIOUS.  It does require, post  each session, to go in and add multiple individual sessions (ex 90847, 99543) to the calendar and then back out the made up CPT (0000) session.  Would love to add this to the SP development list- to be able to have an appt that includes add on codes like extended sessions. This would would be awesome for all of us EMDR and couple therapy practitioners...THANKS in advance!

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