EOB's no longer being emailed/acct no longer reflecting payment
AnsweredI have been receiving my EOB's from BCBS via email when Simple Practice receives notification there is a payment. For the past few weeks I have received no such email nor is my account being updated with the payments from BCBS. I am now having to go through Availity and manually input each payment for each client.
Has something changed on my end?
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Hi Amy and Ruth,
We'd be happy to help with your enrollment experience. Because these issues are specific to your accounts, I’ve gone ahead and created a help request for each of you so that a member of our Success team can investigate this for you further. They’ll be reaching out to you with more information over email.
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Hello, I recently went from getting checks to EFT with anthem Wisconsin. However since I have, I no longer see the EOB in SimplePractice. Now we’re getting them mailed to us and I have no idea how to stop us and to keep it the way it was. I’ve already been intoAccount > Settings > Insurance Payers.. Please help
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