Telehealth
AnsweredWill Simple Practice be providing reduced fee or free telehealth services at this time, due to public health concerns?
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I'm trying to figure out how to send existing clients the Telehealth authorization form. I have not used the client portal yet and do want to send all my other forms or online scheduling. I did a sample with a fake client and even though I only checked Telehealth authorization all my forms came through. Where else do I need to look to make sure only the form I select goes through each time.
Looks like I have to customize an email introduction for this form - not a generic introduction. The videos and help links seem to go through you're preferred process. I'm looking for a variation.
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This is a new post from Simple Practice on Telehealth tutorial and consent forms, etc. https://support.simplepractice.com/hc/en-us/articles/360001196372-Getting-started-with-Telehealth#creatingyo
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Hi everyone, I'd be happy to help.
SimplePractice offers a free 30-day trial of Telehealth to all new customers. You can check to see if you used your trial of Telehealth or if you have some trial remaining under My Account > Settings > Subscription Information.
Here's a comprehensive FAQ about Telehealth, which includes a video on how to set it up: https://support.simplepractice.com/hc/en-us/articles/360002997731-Telehealth-FAQs
Here's a step-by-step how-to on setting it up - it only takes a few moments:
Here are FAQs on using Telehealth to share with your clients:
How to create a custom Informed Consent for Telehealth form, along with sample language: https://support.simplepractice.com/hc/en-us/articles/360001196372#creatingyo
Resources for your practice to market Telehealth on your website and social media: https://www.simplepractice.com/blog/telehealth-resources-for-your-practice/ -
This is exactly my issue too. I'd be happy to pay an additional $10/month for telehealth (if it works well for me), but I don't understand why it's not available with the Essential plan. I don't need all the features that come along with the Professional plan, so just adding telehealth almost doubles my monthly expense.
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HI gillian,
I just upgraded to Professional yesterday so I could offer telehealth. I did a test yesterday afternoon with the Johnny Applseed client and it went fine. I sent the clients the link, but they were unable to connect. "Waiting for participant" came across both of our screens. Could it be because I used Safari? But the test went fine on Safari. Please advise. Thank You!
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During the time when many of us who generally don't practice telehealth (or need the functions of a professional account), is there a way to sign up for telehealth only without upgrading to a professional account? I would prefer to keep telehealth within simple practice but it is hard to justify the expense when I don't need (and won't use) any other function of the professional account. I am in my second year of practice and with simple practice and I'm disappointed that in a time of crisis when all of us are scrambling to continue to provide treatment with minimal disruption to our vulnerable patients, Simple Practice can't make a short - term accommodation and do their part for their consumers and the larger community.
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I am curious about the benefits or advantages of using the tele health platform through Simple Practice versus something like Doxy. I know the fee for Doxy is very minimal and some are getting it for free right now. I like the idea of keeping things in house and utilizing the client portal. However, I am hesitant to pay 120, without trying it first.
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