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Help! Sumbitting claims but being rejected due to "Patient Eligibility not found with Patient"




  • Gillian

    Hi Megan, I see that you're working on scheduling a call with our team regarding this soon. We're looking forward to assisting. 

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  • Rebecca Parrish

    HI Gillian,

    I am also having this issue, how can I schedule a call with the team?




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  • Gillian

    Happy to help. Please reach out to our team directly through the ? bubble so the Success team can investigate. Because claim rejection issues often require additional information from you, these are best resolved one-on-one. I'm going to go ahead and close this thread for comments now - looking forward to hearing from you, Rebecca. 

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