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Couples as treatment unit

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10 comments

  • Jack Gershfeld

    Can someone respond to this question? 5/2/2020

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  • Ruth

    Hi Jack,

    We apologize for the late response. We're currently working on a feature enhancement that would allow you to create "Couple Clients" as a unit. We're planning on releasing this very soon. 

    Keep an eye out for our email announcing the official release of the Enhanced Client Management for Couples feature.

    Best, 

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  • Joanne S. Rupert MA LPC NBCC

    Just checking in with this question. I saw an email today touting Simple Practice and Couples - assuming it was referring to this thread. And yet..I don't see anything different in SP regarding having one note for both parties. Last thread response was May 21st. Has anything been updated and if so...where? Please SP - can you respond?

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  • Patricia Fischer, LMFT

    I can no longer add the 2nd person to the appointment. I also don't see the new features for couples yet. Is this update available to everyone yet? I cannot locate any tutorials or announcements on it.

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  • Jack Gershfeld

    Patricia, I talked to support and asked them to remove any tutorials related to unreleased features. Looks like they did that.

    You should be able to continue with adding second person the the appointment by clicking on the couples radio button.

    Jack

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  • Sandor Stockfleth

    that radio button is no longer visible... was visible  a few weeks ago. you guy messed something up.... 

     

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  • Amy Greenfield, LMFT

    I am not getting the radio button for couples anymore either and cannot add a new appointment for a couple at all. Can we get a fix on this ASAP? Thank you!

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  • Wendy Hunt Most

    Where is the radio button to set up couples sessions?  the email didn't instruct.

     

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  • Darrell G. Ragland, LPC

    I can't book a couple at all. Please fix this ASAP or advise with the process. Thanks.

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  • Ruth

    Hi Everyone,

    I can certainly explain the new Couples Client feature, which has replaced the Couples Appointments functionality. Now you'll want to create a Couple Profile for clients and book appointments for their Couple Profile, instead of creating a Couples Appointment with two individual client files. 

    To create a couple appointment, you will first need to create a Couple Profile, this applies to new and preexisting clients in your account. If you’ve seen two clients as a couple in the past, our system detects "Potential Couple Clients" in your Clients list and prompts you to create Couple Profiles for them. You can also click +Create New > Client, as if you were creating a new client, select the Couple Client radio button and click the Add from Existing Clients and Contacts link for preexisting clients. Here is more on how to create a new couple profile for the existing individuals. You also have the option to add a new couple profile if you’re seeing brand new couples.

    For all details and other FAQs on this update, you can refer to our complete guide: Enhanced Client Management for Couples.

    Although we're periodically monitoring the Community Forum and plan on improving our response times to questions posed here, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. The quickest way to get in touch with us is to submit a Help Request. You can do this in your SimplePractice account by clicking the “?” icon to the bottom right of your screen > Get Help > Email. For your convenience, I’ve also included the direct link to our SimplePractice Help Request Form.

    Thank you all for contributing to this post and being a part of the SimplePractice Community. 

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