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Making video of me smaller in Telehealth

Answered

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7 comments

  • Amy Koziarski, LISW, LLC

    I have the same question - even to remove my own screen would be helpful…I feel like it distracts from my presence in therapy. 

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  • Amy Koziarski, LISW, LLC

    Right now I am putting a post it note on myself:)

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  • Emily Natale

    I'd like to figure this out too. Also, some of my clients have body issues and seeing an image of themselves is really tough (granted we work and process it). Other video platforms have the option to remove this...??

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  • David Shepard

    It's also a serious problem with the Telehealth app for ios. The image I see of myself is so large and close to center, that it often blocks some of the view of the client. When I working with couples sitting together, the view of myself blocks the face of one of the partners. 

    This is not a problem with FaceTime or Skype, because the image of myself is smaller and out of the way. Is there a solution

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  • Ruth

    Hi Everyone - If you're using Chrome, you'll be able to right click on the image of yourself, and hit the Picture in Picture option. This will allow you to move the image of yourself out of sight! 

    David - To reconfigure which participant is shown more prominently on the Telehealth by SimplePractice app, you'll want to click on their image. This should allow you to minimize the view of your video and enlarge the pictures of your client(s). 

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  • Erica Blystone

    Ruth - when I do PIP it leaves a black box where the original was, so my client's face is still covered. What's the fix for this?

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  • Ruth

    Hi Erica, you're right, the Picture in Picture workflow will still blackout the box your image used to be in. We're actually making updates to the Telehealth platform that would allow you to hide your self-image in-app. We're looking for Early Adopters to try our updated Telehealth functionality, if you're interested, please submit an email Help Request!

     

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