Video and In Office

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Christina L Russell

• May 18, 2020 15:10

Is there are way to allow for a choice between video or office session on the scheduling calendar? I don't want to double book, but want to give my clients the option between video or in person for the same time. 

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  Dalena Watson

  • June 03, 2020 00:27

  This is a really important feature as I will soon be re-opening my in person office but wish to keep offering telehealth.

  Do we have an answer yet?

   

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  Ruth

  • August 06, 2020 00:16

  Hi Christina and Dalena - You certainly can give your clients the choice of booking appointments at any of your Office Locations without worrying about double booking. 

  You'll first want to make sure that both Video Office Location and your Physical Office are added in your Practice Details settings. Next, create overlapping Availability timeframes for each Office Location. Once a client requests an appointment at either location, the time will no longer appear as available for anyone else to book, regardless of what Office Location they choose to be seen at. 

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