Linking Stripe Account with Online Bookkeeping

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Lesley Neifert

• July 10, 2020 20:10

I am using an online bookkeeping company and I can link my Stripe account with the software so it can track all payments.  I entered my SimplePractice login crednentials, but it said there was no associated account.  How would I be able to link the SP Stripe account with an outside bookkeeping account? Thanks!

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  Ruth

  • August 07, 2020 20:31

  Hi Lesley,

  Although Stripe is our credit card processor, our Online Payments feature is completely integrated into our platform. You won't be able to link an external Stripe account to your SimplePractice account. To ensure your client data is secure and that we're all in compliance with HIPAA, we don't allow customers the ability integrate their accounts with external softwares.

  You can find answers to additional frequently asked questions here: Online Payments FAQs.

  If you work with a biller, or accountant, you could add them as a Biller Team Member in your account. With a Professional Plan Subscription, this is free. Click here to learn more about: Our Non-Clinical Team Member Roles. 

   

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