BCBS Billing Provider not found
None

When trying to file with my local Blue Cross, I received a message stating they were rejected due to "Billing Provider not found. (26)" I contacted my local Blue Cross, and they stated that they were unsure of the issue. They told me to reach out to Simple Practice to see if they could resolve the issue. Anyone found a solution to this? I could file through their website, but I would prefer to do it through Simple Practice, as that's one of the reasons I am using this platform.

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    Ayelette R

    Hi Alexandra,

    I appreciate you reaching out directly to our Customer Success team, and I see that my colleague Sarah has been helping you.

    For future reference for others viewing this post, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark icon on the lower right of your SimplePractice account > clicking Get Help. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

    Although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform.

    Hi Alexandra,

    I appreciate you reaching out directly to our Customer Success team, and I see that my colleague Sarah has been helping you.

    For future reference for others viewing this post, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark icon on the lower right of your SimplePractice account > clicking Get Help. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

    Although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform.