When a claim is rejected by BCBS of Massachusetts, do we need to delete and create a new claim or do it as a resubmission (box 22)? I tried to submit my very first claim to BCBS of Masssachusetts and it was denied. I believe I fixed the problem but it was denied again. I spoke to someone at SP and they suggested i call BCBS which I did but the person I spoke to couldn't answer my question.
Thanks you for any advice.
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