BCBS of Massachusetts

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Karen McGahan

• September 09, 2020 16:41

Hello,

When a claim is rejected by BCBS of Massachusetts, do we need to delete and create a new claim or do it as a resubmission (box 22)?  I tried to submit my very first claim to BCBS of Masssachusetts and it was denied. I believe I fixed the problem but it was denied again. I spoke to someone at SP and they suggested i call BCBS which I did but the person I spoke to couldn't answer my question. 

 

Thanks you for any advice.

 

Karen

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  Ayelette

  • September 11, 2020 22:01

  Hi Karen,

  I see that you've been working with my colleague Sarah in our insurance group. I recommend reaching out to her with your question, as she'll be able to help with claim rejections.

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  Māhie Kama

  • November 18, 2020 04:13

  I also have this same question

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  Ruth

  • November 21, 2020 00:02

  Hi Kaitlin, I'd recommend reaching out to our Insurance Team so they can investigate your claim denial specifically. You can reach them by submitting an email Help Request here! 

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