Why is it so hard to get Chat Live in SP? Or get Help with a real person
First, I want to clarify the last treat:
Unable to find a Live Chat option or Talk with Real Person - It shows answered.
But after three months, three likes and 14 responds
The answer gave August 07, 2020, 11:25
Just complicate things a bit more!
And worse, no one reference about what the post is about!?
Unable to find a Live Chat option or Talk with Real Person!!!!
All references are to go to the loop of:
That sends you to this:
there we are again to the infinite loop of SP help!
If you are reading “SimplePractice Help Request Form.”
You expect to get directed or land in an HTML page,
that will allow you to fill a form to get some help!
In any case:
To chat, you have to follow:
1st Click the Help button in the lower right corner of your SimplePractice account
2nd Click Get Help
3rd Type in your question and click Ask Question
4rd Review the Help Center resources that appear and click Solved if they answer your question -never works-
5th If you would still like to connect with a specialist, click Contact Support
6th Click Chat -Well, the Chat option does not Show in the Help interface!-
7th Type in your question and click Start chat -Why is so difficult to start live chat on SP?-
8th to get to the Screen to chat, you need to answer
9th -Solved- to have access! Really!?
It does not make sense!
Why don’t you have a simple button that after you log in, that says CHAT!
As clients, we need to have quick access to simple questions to take advantage of this complete
one shop solution complicated service that simple practice is!
Please add your comments and likes
Perhaps we will see results sometime in the future.