Insurance telehealth and cost sharing
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Does anyone know if telehealth and cost sharing is extended for capital blue cross or highmark? Some bulletins and plans are claiming only to reimburse certain platforms such as amwell, doc on demand and teledoc not simple practice. Thank you!

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    Ruth

    Hi Jill, I'd recommend you go to Settings > Insurance and use the search bar to type out the Payer ID for this insurance payer to check if the Claims column states "You can file claims now." Let us know if you have any more questions about billing insurance! 

    Hi Jill, I'd recommend you go to Settings > Insurance and use the search bar to type out the Payer ID for this insurance payer to check if the Claims column states "You can file claims now." Let us know if you have any more questions about billing insurance! 

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    JILL FUINI

    Hi ruth thank you.

    But I am asking if any one has heard that high mark WILL not reimburse for telehealth services unless on a platform such as tele doc, doc on demand or amwell.

    NOT SIMPLE practice?

    Hi ruth thank you.

    But I am asking if any one has heard that high mark WILL not reimburse for telehealth services unless on a platform such as tele doc, doc on demand or amwell.

    NOT SIMPLE practice?

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    Gillian

    Hi Jill, thanks for clarifying. The best source of information for questions like these are the payer - whether or not a payer will reimburse for services often depends on the state, plan, and payer. 

    Hi Jill, thanks for clarifying. The best source of information for questions like these are the payer - whether or not a payer will reimburse for services often depends on the state, plan, and payer.