ERA enrollment question for Aetna
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I'm confused about the procedure regarding which part of the enrollment I should complete in Availity, per SP's instructions. 

Aetna requires EFT/ERA enrollment additional details through Availity to supplement the ERA request through SP. SP provided to me the Aetna PDF that I'm supposed to complete and upload. But I'm confused if I should also complete the ERA enrollment request through my account on Availity, or just complete the PDF doc and upload it to SP. The Availity interface is requiring the Trading Partner, which I don't know.

The directions seem a little unclear to me. Anyone else done this yet?

-Thanks y'all!

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    Ruth

    Hi Karen, you shouldn't have to enroll through a different clearinghouse, Availity. I'd recommend reaching out to our Insurance Team for specific help with your enrollment. To contact them, submit an email Help Request . 

    Hi Karen, you shouldn't have to enroll through a different clearinghouse, Availity. I'd recommend reaching out to our Insurance Team for specific help with your enrollment. To contact them, submit an email Help Request .