I feel like I'm stuck. I have a client who has Medicare primary (which I don't accept) and a plan I do accept for secondary. I am new to billing this way so it's taken me 3 months already and I feel like I'm stuck again. I did mail in my simple practice claim to Medicare because I was told I need a denial before submitting to her secondary insurance. I received a denial finally but it says that "The submitted cliam did not contain both sides of the form on a single sheet of paper." Does anyone use Simple Practice to submit to Medicare? Is there a way to print off both sides or do I have to order the CMS 1500 paper forms and complete them separately? Any suggestions on how to get the response I need would be greatly appreciated!
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