Pro Bono services
AnsweredHello,
I have a client how receives pro-bono services. Does anyone what service type to choose and what billing type?
Should I create a new service code?
Thanks
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Hi Jimena and Elissa, I'm happy to provide some more clarity on how to bill for pro-bono clients. As Elissa mentioned, you can change the service fee for each session to $0, you can also go to your client's file > Edit > Billing and Insurance, scroll down to the Client Default Services section to add a service code and change the fee to $0. Any new appointments you schedule afterwards will have the default service fee of $0 automatically applied. To write-off the cost of the session, go to the client's Billing tab, click on the Appointment, make it Self-Pay and add a Write-Off amount. Writing off the cost of a session needs to be done individually for each appointment and can't be automated. Here's more on Appointment Level Billing Changes.
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I understand how to write off, but I am wondering, my practice policies state my fees. That is a contract. Do I need to construct a different contract for pro bono clients? Am I allowed to have a default practice policy with fees stated AND a policy that pro bono clients can sign that will state the number of sessions I will offer and will adjust as needed etc... It seems wrong to have them sign practice policies that state fees.
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