I completed sessions with a client who has Anthem which I am a contracted provider for. The EOB came back with the sessions being applied to deductible for the client. The client contacted Anthem and found that he has Anthem EAP (?) and I am not a provider for that and am considered out of network. I received a phone call from Anthem asking if I would take the case and they would do a temporary contract with me. Of course, I agreed but now I do not know how to bill them. The claims are marked "Paid" in SP.
Do I resubmit the original claims?
Do I create a whole new claim and directed it to a different payer?
Do I submit as a secondary insurance?
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