Okay- so recently a colleague of mine had a psychiatric emergency due to dehydration and extreme stress. I am her professional will contact and we both use simple practice. She had to be hospitalized mid-week and I was contacted about her clients. I had no way to see her schedule or contact her clients regarding her absence. It doesn't make sense that I would hang onto her password indefinitely since 1) that seems to be iffy when it comes to confidentiality in general 2) passwords should continuously be changed, and 3) her condition was so severe that she didn't even really know who I was and why I was asking for her password.
I would LOVE LOVE LOVE a feature that allows a specific delegate to have access to BASIC information- schedule and client names- in case a situation like this occurs again. Also, I think Simple Practice could do more with helping therapists draft and complete their professional will (like a template- I saw Ben Caldwells blog post, but I think this could be a standard button in the Business Documents portion of the account).
Who is with me???
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