I am just starting to take on the insurance billing work for my practice (it was handled by a biller at my previous practice) and am quite confused about how to make sure I'm sending claims to the correct payer. I am in network with BCBS and my local office is BCBS of Louisiana. In my previous practice the biller told me that all patients with BCBS are billed to that local BCBSLA, even if their specific plan is in another state. How does this work if patients are inputting several different BCBS payers when they enter their own insurance information?
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