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Local vs. state-specific insurance plan -- how to bill all to local?




  • Gillian

    Hi Rebecca, I'd be happy to help with this. You'll want to manually update client's insurance information to BCBSLA, so that their claims are routed correctly to the out-of-state payer. It's always a good idea to double-check client insurance information after it's been entered by the client through the Client Portal.

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  • Rebecca Smith

    Thank you so much Gillian! I really appreciate it! Any idea why the payer ID in Simple Practice is "LABLS" and my previous biller said it was "23738"? It looks like LABLS is the only one in the Simple Practice system, and 23738 isn't found in the search. Wanting to make sure I'm clicking the right one.

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