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Rejected claim

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Comments

4 comments

  • Gillian

    Hi Krista, because this is specific to the claim, I've created a Help request for our team on your behalf. We'll get back to you via email to look into this claim rejection. 

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  • Samuel C. Jones

    I switched from another practice management system and submitted enrollment information several times. My claims are consistently rejected by all insurance companies even though Simple Practice indicated that I could submit claims. Simple Practice shows "submitted" for three separate enrollment companies. When I call the insurance company to find out why my claims are rejected, I was told that I needed to submit claims through Beacon Health. I call Beacon Health, and they told me that they never received my enrollment information from Simple Practice.
    How can I resolve this? This has been going on since I switched to Simple Practice in October 2020.

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  • Gillian

    Hi Samuel, we'd be happy to assist with this enrollment issue. I've created a Help request on your behalf for our Insurance team - they'll reach out to you via email shortly. Thank you. 

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  • Dr. Dianna Troutt

    I am having the same problems that Samuel is having.  I really need help here!  I also just sent in a support request. When I called Beacon they said they have no record of my enrollment and I have done it twice.  This is very frustrating that we have no one to call and just have to wait. 

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