Emails and other features

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Donnulette Dulaney

• December 22, 2020 18:35

I would like to have the option of sending an email to a client when they have missed or canceled an appointment.  I imagine that when I change the status of the appointment from show to cancel/late cancelation/no show, etc... I will have the choice to generate an email stating informing them of a missed appointment.  

I would like additional search features added.  It would be helpful to look up clients by telephone number or email address.  

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  Ruth

  • December 23, 2020 21:55

  Hi Donnulette, we're working on a Confirm/ Cancel Client Reminders feature that will allow prompt clients to enter a note anytime they cancel an appointment from their reminder. If you'd like us to consider adding a feature that would prompt you to enter a note, or email clients when you change an appointment status to Cancelled, Late Cancellation, or No-Show, please comment and vote on this feature request: https://simplepractice.uservoice.com/forums/918553-simplepractice-feedback/suggestions/36334855-cancellation-rescheduling-notes-on-calendar

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  Jacqueline D. Butler

  • January 23, 2022 21:22

  I would like to be able to send my client's emails as well. 

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