Archived Clients

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Gayle Joyce

• December 23, 2020 14:36

How do I get a returning client out of archive. When I try to schedule him it tells me he's already a client but I can't find him in the client list. 

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  Gillian

  • December 23, 2020 17:47

  Hi Gayle, I'd be happy to help. You'll want to go to your Clients list on the left-hand side of SimplePractice, then select "Inactive Clients" from the drop-down menu at the top of the Client list. Locate the client that you'd like to make active again, click their name, then click Edit. You can check the "Active Client" box to make the client active again, then hit Save. 

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