How to add Insurance Payers not on drop down list

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Jennifer E. Zare

• December 29, 2020 16:48

Is there a way to add Insurance Payers that are not on drop down list.  Some clients have BCBS of SC but their specific claims are to be routed to Greenville vs. Columbia location listed I believe.

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  Ruth

  • December 31, 2020 04:15

  Hi Jennifer, you actually don't need an address for any electronic claims you submit through SimplePractice. Payer IDs are electronic routing addresses for claims submitted online. You'll want to check the back of your client's insurance card to find the Payer ID, then type it into the insurance search bar in your client's file > Edit > Billing and Insurance tab > Insurance Information section. Here's a great guide on Insurance Payer IDs.

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  Diana Ruiz, MA, LCPC

  • August 16, 2021 18:56

  I am having a similar problem. I looking to add a insurance payer but i cant find on the drop down list. I tried to typy it, or put in the number. The insurance is Flume Health.

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