"I'll be right back" screen for telehealth when waiting for a client

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John Selfridge

• December 31, 2020 18:44

Sometimes I'm waiting for a client to show on telehealth, or maybe I just have to do something right before the session, like get a drink of water or use the restroom.  At those times it would be great to be able to pull up a screen that says something like "I'll be right back" just so the client knows I'm coming back.

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  Ruth

  • January 05, 2021 06:32

  Hi John, thanks for the suggestion! We're currently collecting feedback on a Telehealth Waiting Room feature. I'd encourage you to add your comments and vote on this feature request on our Ideas and Suggestions Board: https://simplepractice.uservoice.com/forums/918553-simplepractice-feedback/suggestions/40003048-customizable-waiting-room-for-telehealth 

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  Lucinda Thimm-Jurado

  • January 22, 2021 04:55

  Yes that is a good thing to get.

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  Bobbi Rood

  • July 07, 2021 14:07

  Zoom has an option that the clinician actually has to let the client in, but this idea of the "Wait" message is appealing as well. I think some sort of waiting room options like these would be good. 

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