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Insurance Claims separated by month?

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8 comments

  • Andrea Rackowski

    I also had this happen to me today and was wondering what was going on.  Is this a new Simple Practice policy?  It has never happened previously with my claims.  

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  • Christine Enos

    I was wondering as well, I want all 6 dates of service on one claim. This didn't happen last year and do not want my claims separated by year.

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  • Allie Wilson

    This happened to me as well and I wasn't sure if they were separated by month or if SP changed and I could no longer put multiple dates of service on the same claim. 

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  • Lisa Ronning-Dickson

    Since SP has not responded in this post I have chosen to file a help request. 

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  • Lisa Ronning-Dickson

    I heard back from SP. The Claims were for two different calendar years, 2020 and 2021. So it was because I had Dec and Jan appointments to bill they appeared on different claims. Silly me :)

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  • Gillian

    Hi everyone, as Lisa has shared, dates of service in different calendar years will be split onto two separate claims. Let me know if there are any questions about this I can help with. 

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  • Jacquelyn Beech

    Patients receive new policy numbers in January 2021, but I have a claim to file from December 2020 - I do use their old 2020 policy number to file the December 2020 claim or do I use the new 2021 policy number to file the December 2020 claim?

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  • Ruth

    Hi Jacquelyn, if the client's insurance was valid through the end of December, then please bill using that insurance policy's number. You can call the Provider Line on the back of the client's insurance card to verify this.

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