Insurance Claims separated by month?

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Lisa Ronning-Dickson

• January 03, 2021 00:18

Hello,

I just created a new Claim form to be submitted electronically. When I went to submit the form it had created two rather than one. One form was for a session in Dec 2020 and the other for the session that occurred in Jan 2021. Is there a reason for this? Will all my future claims be split by month? If I am paying per Claim I would really like to know why this is happening. 

Thanks

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  Andrea Rackowski

  • January 04, 2021 19:36

  I also had this happen to me today and was wondering what was going on.  Is this a new Simple Practice policy?  It has never happened previously with my claims.  

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  Christine Enos

  • January 05, 2021 16:27

  I was wondering as well, I want all 6 dates of service on one claim. This didn't happen last year and do not want my claims separated by year.

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  Allie Wilson

  • January 06, 2021 00:30

  This happened to me as well and I wasn't sure if they were separated by month or if SP changed and I could no longer put multiple dates of service on the same claim. 

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  Lisa Ronning-Dickson

  • January 07, 2021 02:07

  Since SP has not responded in this post I have chosen to file a help request. 

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  Lisa Ronning-Dickson

  • January 07, 2021 21:49

  I heard back from SP. The Claims were for two different calendar years, 2020 and 2021. So it was because I had Dec and Jan appointments to bill they appeared on different claims. Silly me :)

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  Gillian

  • January 08, 2021 20:18

  Hi everyone, as Lisa has shared, dates of service in different calendar years will be split onto two separate claims. Let me know if there are any questions about this I can help with. 

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  Jacquelyn Beech

  • January 23, 2021 17:37

  Patients receive new policy numbers in January 2021, but I have a claim to file from December 2020 - I do use their old 2020 policy number to file the December 2020 claim or do I use the new 2021 policy number to file the December 2020 claim?

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  Ruth

  • January 27, 2021 03:42

  Hi Jacquelyn, if the client's insurance was valid through the end of December, then please bill using that insurance policy's number. You can call the Provider Line on the back of the client's insurance card to verify this.

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