Maternity Leave

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Shannon Kirkpatrick

• January 06, 2021 16:18

Is there a way to pause your account activity while on maternity leave?  

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  Ruth

  • January 11, 2021 22:10

  Hi Shannon, not currently. If you're currently on the Professional Plan, you can chose to be on the Essential Plan during the months of your Maternity Leave. To change your plan type, go to Settings > Subscription Information. If you'd like us to further consider adding a "Maternity Leave" storage function, please comment and vote on this feature request: https://simplepractice.uservoice.com/forums/918553-simplepractice-feedback/suggestions/38222431-allow-a-storage-mode-account-level-for-closed-pr 

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  Marcella Wagner

  • June 18, 2021 14:55

  I had the same question. It's a shame this isn't a possibility and I have to cancel my account. 

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  Amy Ferreira

  • June 22, 2021 22:23

  Have there been any updates to this? I need to go on Maternity Leave and don't feel that I should have to pay a monthly subscription fee due to this! Crazy!!! Its 2021 people!!! Get with it!

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  Annalee Scandrett

  • July 08, 2021 21:05

  Is this subject, "Pausing Subscription," being looked into by SimplePractice currently?  Should we be checking back for updates?

  Thank you

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  Anne Kraft

  • October 19, 2021 23:11

  Hello, I'm putting in another request to consider offering a "Pause Subscription" option. The original request was nine months ago. I see the last three inquires have not received a response. Would Simple Practice please respond with a status update? Thank you!

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  Patricia Mackie

  • December 16, 2021 22:55

  I will add to this as well. A Maternity leave, paused subscription option would be very valuable. Having to close, move all of the files out only to resume seems incredibly cumbersome, and to incur the fees while we are out can be the difference of how long we can take to attend to family needs.

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  Sylvie Lam

  • May 15, 2022 13:41

  I would like to add to this thread as well. Simple practice, there needs to be an option that supports mothers and families during times of transitions. Please make a pause subscription option. 

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  Michelle Lopez

  • August 04, 2022 15:13

  Agreed. This seems like a heartless billing practice. Even my gym paused my membership for 3 months. Seems like maternity leave will be a good time to check out alternatives to SimplePractice.

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  Sarah Mulhaul

  • November 13, 2022 19:41

  I am also requesting a maternity leave pause. Paying four months for no activity seems like a lot of money. I also don’t want to lose all the files since the clinician will be returning.

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  Michelle Lopez

  • January 11, 2023 16:00

  It sucks that they aren't getting these messages. I also find it funny (funny-sad, not funny-haha) that they refuse to consider this option but I will still get emails from them asking me to refer clinicians to their platform. No thanks.

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  Dave Jackson

  • February 03, 2023 18:17

  In a group practice using SP and one of our team is on maternity leave. SP - how would you have me navigate? I would like to Pause the clinician's account and not pay for it while she is not here. She may be picking back up with some of the same clients upon returning. Would rather not cancel everything. Please advise.
  Thank you!

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