My billing is creating multiple claims instead of putting all under one claim

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Noe Lopez

• January 07, 2021 04:46

I am doing my billing like a I normally have and I am noticing that now on some claims it creates two separate claims instead of billing all dates of service under one claim. For example, a client with 2 dates of service needing billing should go on one claim, but the system is creating two separate claims with one date of service on each one...

Is anyone else having this issue?

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  Heath Munson

  • January 07, 2021 14:33

  I had one that did that, though I just assumed SP was splitting them into separate claims since one was a service in 2020 and one for a service in 2021 to keep the years separate. Were your services in separate years or both from this year?

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  Ruth

  • January 12, 2021 17:23

  Hi Noe and Heath, Heath is right! The system will automatically split services that were made in the previous year onto a different claim than the ones for this new year. Currently, there's no way to create claims with service dates from two different years. 

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