CPT code of "EAP"

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Michelle White

• January 19, 2021 20:54

I need to set up my CPT code for an EAP provider as "EAP" and when entered, it will not let me submit the claim as such. 

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  Ruth

  • January 22, 2021 03:26

  Hi Michelle, if your EAP provider was a manually added insurance payer in your Settings > Insurance page, instead of one we've added automatically, then you won't be able to submit electronic claims to this payer through SimplePractice. You'll want to either print out the claim you created and physically mail it to the EAP's billing address, or contact the EAP directly to find out the best way to submit claims to them. 

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