Telehealth in two locations
Answered
I have two office locations and I offer telehealth from both office locations. I have the two office locations and one location called "telehealth" in my settings. When billing insurance for the telehealth session the "practice address" defaults to one address (I guess that is the primary address) but I would like to have two different telehealth locations, one that bills from location of office A and one that bills from location of office B. I know that I can manually change the practice address on the claim but that is a pain. Is there any option to do what I want in SP? Thanks!
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Hi Jennifer, there can only be one Telehealth: Video Office Location in your SimplePractice account that will automatically populate SimplePractice Telehealth links to the appointment. For insurance billing purposes, you won't need to add a physical Office Location to the address line for appointments held virtually, via Telehealth. If you do wish to add the physical address of the Office Location you were at while conducting a Telehealth call, you'll need to do so manually on the claims form itself.
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I have a similar question to this. If the provider is credentialed in 2 different states and is doing telehealth in both states, all legally, and licensed. The amount of reimbursement is different so although you specified that you are not to need this for insurance purposes, some providers actually do need this as it changes their reimbursement rate. Do you have a solution for this?
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Ive just set up two way synching. When I enter an appt on my google calendar it does transfer to my SP calendar however it transfers as grey and I am unable to make its location as "telehealth" when I set the location it says unspecified and the other as my office location. When I look at practice settings I do have a telehealth office set up in there. Please advise
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