Payer Claim Control Number for BCBS

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Amber Hughes

• January 20, 2021 03:05

I recently had a bunch of claims get denied and to resubmit I have to include the "Payer Claim Control Number. I have read the other articles and resubmitted with the number on the top of the simple practice claim, but they were agin denied. BCBS rep had no idea what the "Payer Claim Control Number" is, can anyone help me locate this? 

Thanks!

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  Gillian

  • January 21, 2021 21:17

  Hi Amber,

  If a claim has been assigned a Payer Claim # and a Clearinghouse Reference #, these numbers will be listed directly under the client's name. 

  If there have been multiple submissions of the same claim, you can click Claim Details next to the client's name to find the claim filing history including any previous reference numbers.

  For more information, please visit this Help Center guide: https://support.simplepractice.com/hc/en-us/articles/214682243-Payer-Claim-vs-Clearinghouse-Reference-

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  Priscilla Kang

  • April 07, 2021 02:47

  Hi, Gillian & Amber, 

  I have the same rejection with BCBS. Do you know where the previous claim number should be entered on the claim form? 

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  Vivian Aguilera

  • April 20, 2022 20:33

  ANyone get any answers on this? I'm having same issue also with BCBS

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  Melanie Taylor

  • May 18, 2022 17:45

  I am needing help with rejected claims (BCBS) and need to contact Eligible EDI.  Is there a phone number where I can talk to a person?

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  Evelyn Ramos, MEd, LPC, PLLC

  • June 03, 2022 00:42

  I'm having the SAME issue with BCBS. I hope someone can help us get to the bottom of this.

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  Vivian Aguilera

  • June 03, 2022 01:42

  Melanie and Evelyn, I contacted the help desk and let them know. There was some issue in the BCBS system which eventually got rectified with the claims I had rejected. I imagine it's the same issue AGAIN, so I recommend contacting Simple Practice Help. It took about a week and a half for the issue to be resolved. 

   

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